User Settings (iOS)
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How do I enable multi-factor authentication to log in to Tendo in the Tendo iOS app?
You can enable multi-factor authentication to strengthen security for logging into the Tendo iOS app. Once enabled, the additional authentication will be part of the login process. Note: You will need to use an authentication app to support this feature. Open Account Menu In the Homepage, tap the Menu icon. Open Security Click the Security link. Enable MFA In the Multi-factor Authentication section, click the Enable button. Check Email Open your email client. Look for an email from Tendo about enabling multi-factor authentication and click the Complete Enrollment button. Complete Enrollment Scan the code with your authentication app and follow the instructions for your app to complete the enrollment process. Verify Enrollment View the confirmation of your multi-factor authentication enrollment. Close the browser window and log in to Tendo.
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How do manage iOS permissions for the Tendo iOS app?
To fully use the Tendo for iOS app, you may choose to enable permissions within your iOS Settings. Open Settings On your iOS device, open the Settings app. Open Tendo In the application section, tap the Tendo app. Access Calendar Enabling the calendar allows Tendo to add appointments to the iOS Calendar app. To remove permission for Tendo to add events to the calendar, turn this permission off. Access Face ID Enabling Face ID allows you to use the Tendo app with Face ID instead of your password. Once you log into the app using your username and password, any time the app requires reauthentication, it can use your Face ID. To remove permission for Face ID, turn this permission off. Disabling this permission will require you to log into the Tendo app using your password. Note: Face ID is also supported for Tendo iOS app logins via face recognition. However, this permission only manages Face ID authentication directly in the Tendo iOS app. Access Siri and Search Enabling Siri & Search allows the Tendo app to be part of Siri requests and in search results. This permission includes multiple options that can be individually customized. Access Notifications Enabling Notifications allows Push notifications to display on your device. You can enable push notifications within the Tendo iOS app. This permission includes multiple options that can be individually customized. Access Cellular Data Enabling cellular data allows you to access the Tendo app through a cellular network. If this permission is disabled, the Tendo app can only be used while connected to a Wifi network.
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How do I log out of the Tendo iOS app?
When you are finished using the Tendo iOS app, you can log out of your account. Open Profile Menu In the Homepage, tap the Menu icon. Log Out Tap the Log Out link.