How do I set external notification settings for the Tendo iOS app?

Modified on: Sat, 2 Dec 2023 4:17 PM

You can adjust your external notification settings within the Tendo iOS app to be notified about updated visit summaries and posted lab results.

Note:

The email address and SMS (text) number used for notifications can be managed in your user account.
You can change your notification preferences at any time.
If you don’t want to enable external notifications, all notifications are always displayed within the app.

Open Account Menu

In the Homepage, tap the Menu icon.

Open Settings

Tap the Settings link.

Open Notifications

Tap the Notifications link.

iOS app Settings page with annotation around Notifications link

View Notifications

The Notifications page shows all the notifications that you can enable for your Tendo experience.

Each individual notification supports email, push, and SMS.

iOS app Notifications section in the Settings page

Open Notification

Open the notification you want to receive.

iOS app Notifications page with annotation around a notification type

To enable the notification type, tap the Allow Notifications button.

iOS app notification type page with arrow pointing to the Allow notifications button

Toggle your preferred notification method(s).

Changes to your notification preferences apply automatically.

Note: If you want to enable Push notifications but the option is grayed out, you must first enable notifications in iOS Settings.

iOS app notification type page with arrow pointing to a notification method

To return to the Notifications page and set another notification type, tap the Notifications link.